01. 7-Day 100% Money-Back Guarantee
We want you to be completely satisfied with LAZYBOT.NET. If you subscribe to any of our paid subscription tiers (Keep Watching, Super Nova, VIP Enterprise, Nexus, or Private) and determine within the first seven (7) days that our platform does not suit your operational needs, you are entitled to a 100% full refund.
02. Subscription Cancellation Policy
You have complete control over your subscription:
- Cancel Anytime: You may cancel recurring billing at any time directly through the customer dashboard or by emailing [email protected].
- Zero Cancellation Fees: There are no cancellation penalties, administrative fees, or long-term contracts.
- Continued Access: When you cancel a recurring plan, your access and telemetry monitoring remain fully functional through the end of your current prepaid billing period. Your account will not be charged again on the subsequent renewal date.
03. Custom Quota & Capacity Add-on Purchases
For enterprise customers who order custom quota expansions (such as additional managed server nodes, metric storage gigabytes, or concurrent worker thread pools):
- Because quota resources are allocated and provisioned to your dedicated cluster immediately upon payment, requests for refunds on custom quota add-ons must be submitted within forty-eight (48) hours of purchase.
- If technical allocation issues prevent you from utilizing the custom quota capacity, we will either resolve the provisioning immediately or issue a full refund upon your request.
04. Refund Eligibility & Exceptions
Refunds are granted in good faith. However, refunds cannot be provided under the following narrow circumstances:
- Accounts that have been suspended or terminated due to material violations of our Acceptable Use Policy (including unauthorized intrusion testing, DDoS attacks, or malware distribution).
- Refund requests submitted after the expiration of the 7-day guarantee window for recurring subscriptions.
- Third-party costs, custom implementation fees, or domain registration expenses incurred on your behalf.
05. Refund Processing & Payout Timelines
When a refund is approved by our billing desk:
| Stage | Action | Estimated Timeframe |
|---|---|---|
| 1. Approval | Our billing team verifies the request and executes the refund via our payment gateway (Stripe or Paddle). | Within 24 business hours |
| 2. Gateway Transmission | Gateway transmits credit instruction to customer's card issuing bank. | Immediate (same day) |
| 3. Bank Posting | The refund appears as a credit on the cardholder's bank or credit card statement. | 3 to 7 business days (varies by card issuer) |
Refunds can only be credited back to the original payment method (Visa, MasterCard, or digital wallet) used during the initial transaction, in full compliance with international anti-money laundering (AML) regulations.
06. Dispute Prevention & Merchant Support
We take pride in our rapid customer service. If you notice an unfamiliar charge from LAZYBOT.NET LLC or have a billing question, please contact us directly before initiating a bank chargeback or dispute.
07. Electronic Service Delivery & Invoices
All subscriptions, capacity add-ons, and telemetry quotas are delivered electronically via our cloud platform.
Every transaction generates a certified electronic tax invoice and delivery confirmation, accessible anytime from our Billing & Invoices Center.
08. Corporate Identification & Billing Contacts
For all billing inquiries, refund requests, or payment assistance, please contact:
Charter # LC014767265
IRS EIN: 30-1476726
117 S Lexington St
Harrisonville, MO 64701, USA
Customer Care: [email protected]
Phone: +880 1852-357947